DirecTV Call Center Premiums Training (Q1)

For each quarter of the year DirecTV must train call center agents domestically and internationally on premium subscriptions and programming.

To make the training materials fun and engaging, we designed a custom board game to be the thematic we used through out all the assets we created.

BOARD GAME DESIGN

TRAINING PRESENTATION

DTV21_Q1_TrainingPrsentation_Mockup.jpg

TRAINING VIDEOS

JOB AIDS